Privacy Policy | MyBuilder

1. Information We Collect

We collect information to provide and improve our Services, including:

1.1 Information You Provide

Name, email, phone number, or business details when you contact us or sign up.
Content you upload or create (e.g., text, images, or project files).
Payment or billing details when you purchase a subscription.

1.2 Information We Collect Automatically

Log data such as your browser, IP address, pages visited, and time spent on our site.
Device information and cookies to improve performance and personalize your experience.
Usage data about how you interact with our tools and features.

1.3 Information from Third Parties

If you integrate with third-party platforms (e.g., Google, Stripe, Meta), we may receive data from those services according to their privacy terms.

2. How We Use Your Information

We use your data to:

Provide and maintain our Services.
Process payments and manage your account.
Improve, personalize, and secure our website and software.
Send updates, support messages, and product announcements.
Comply with legal or regulatory requirements.

We never sell your personal information.

3. How We Protect Your Data

We use modern encryption, access controls, and secure servers to protect your data.
Only authorized personnel have access to customer information.
While no system is 100% secure, we continuously monitor and improve our security practices.

4. Data Retention

We retain your information only as long as necessary to provide our Services or comply with legal obligations.

You may request deletion of your data at any time by contacting support@mybuilder.ca.

5. Sharing Information

We may share information only when necessary:

With trusted service providers (e.g., payment processors, hosting providers).
When required by law, regulation, or to protect our rights.
As part of a business transfer or merger (you will be notified if this occurs).

All third parties are bound by confidentiality and data protection obligations.

6. Cookies & Analytics

We use cookies and analytics tools (e.g., Google Analytics) to understand how visitors use our website and to improve user experience.

You can disable cookies through your browser settings, but some features may not function properly.

7. Your Rights

You have the right to:

Access the personal data we hold about you.
Request corrections or updates.
Request deletion ("right to be forgotten").
Withdraw consent for marketing communications.

To exercise these rights, email privacy@mybuilder.ca.

8. International Users

Our services are primarily operated in Canada.

If you access them from outside Canada, your data may be transferred and processed in Canada or other jurisdictions where our service providers operate.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

If we make material changes, we will post the updated version with a new Effective Date at the top of this page.

10. Contact Us

If you have questions or concerns about this Policy or your data, contact us at:

📧 privacy@mybuilder.ca

📍 MyBuilder Inc., Edmonton, Alberta, Canada